Parham Enterprises approaches organizations as a comprehensive system. We help you identify strengths in each function and capitalize on their contributions to the total system. We collect data at your work site, quickly analyze it, and propose a partnership plan to tap the unrealized potential of individuals, groups and functions. We focus on coaching and facilitating your workforce towards greater organizational clarity, commitment and concerted action.

About Patricia A. Parham, Ph.D.

PROFESSIONAL PROFILE

Accomplished leader with broad-based experience in Organizational Effectiveness. Record of success executing initiatives that lead to higher productivity, greater workforce stability, increased creativity and improved customer satisfaction.

ACCOMPLISHMENTS

MANAGEMENT DEVELOPMENT

• Developed the Production Team into a high performing unit enabling their: scenario planning; operating as a production portfolio; and forging explicit agreements with the new owner, lessening detrimental effects of divestiture on the work force.
  
• Consulted with plant management to merge a team-within-a-team into a cohesive working group using 360 feedback and succession planning.
  
• Trained human resources staff in consulting skills that improved service delivery and customer satisfaction in a transition to a shared services environment.
  
• Coached a plant manager to improve his image and people skills with superiors, peers and subordinates, contributing to his promotion to vice-president in 18 months.

PROCESS IMPROVEMENT

• Facilitated reengineering of a planning process by a cross-functional team, which led to a decrease in equipment maintenance and repair times.
  
• Challenged plant and supply management personnel to develop procedures and communication mechanisms that led to fewer delays in receiving parts and a reduced number of incorrect items received, division-wide.
  
• Led the leadership team of a high tech firm through a strategic planning process that positioned them to grow beyond the 8-A (minority business set aside) program.
  
• Sensitized educators to diversity issues that improved service delivery to children, relationships on staff and institutional policies and practices.

CHANGE MANAGEMENT

• Surveyed leadership to identify issues to address in an impending merger.
  
• Implemented a selection process for membership in an international organization, based on competencies and revised policies to support increased accountability.
  
• Collaborated with three agencies to redesign the health care delivery system for the State of New Mexico in compliance with court ordered deinstitutionalization.
  
• Shifted a church board and members from a family business to a shared responsibility model focused on taking more initiative for local growth, fund development and outreach.
  
• Conducted diversity initiatives that reduced the number of grievances and charges.

LEADERSHIP INITIATIVE

• Consulted with senior leadership on performance appraisal processes.
  
• Reorganized the board of a non-profit agency that led to improved relationships with the parent organization, board and staff leading to a 15% increase in funding.
  
• Partnered with private industry, community-based organizations, educational institutions and governments that led to improved conditions in neighborhoods, schools and cities, as measured by jobs secured by "at-risk" students.
  
• Managed projects for foundation and government programs providing technical assistance and evaluation of social services and education on time and on budget.
  
• Supervised contractors and field staff in program development, data collection and evaluation using technology that minimized costs and maximized effectiveness.

EMPLOYMENT HISTORY

Sprint, Dallas, TX 2000
Senior Human Resources Development Consultant
Commonwealth Edison, Downers Grove, IL 1997 - 99
Senior Organization Development Consultant
The University of New Mexico, Albuquerque, NM 1992 - 96
Faculty and Program Specialist, Network for Effective Training and
Technical Assistance
Alta Mira Specialized Family Services, Albuquerque, NM 1991
Training/Evaluation Specialist
Parham Enterprises, Washington, D.C. 1987 - 90
Principal, Wholly Owned Consulting Firm
American Institutes for Research, Washington, D.C. 1980 - 86
Research Scientist

EDUCATION

Ph.D., Psychology, University of Texas at Austin, 1980
B.A., Psychology, Smith College, Northampton, MA, 1976

CURRENT PROFESSIONAL AFFILIATIONS

· NTL Institute for Applied and Behavioral Science
Board of Trustees and Executive Committee (four years)
· American Psychological Association
· Organization Development Network
· Gestalt Institute of Cleveland
· Zenger Miller's Frontline Leadership

Publications And Presentations - Click Here